Rabu, 30 Maret 2011

The Weekly Feed #58: When a newspaper "rips off" your blog's research...

Today I'm going to tell you a story about a blogger called Ian, how a New York newspaper allegedly stole a story that he broke, and how he smacked them down


About a week ago, Ian Miller wrote a great blog entry debunking the existence of miniature giraffes and exposing a DirecTV marketing campaign. He figured out that a website marketing "Petite Lap Giraffes" with a real-time video feed was registered to Grey Global Group, a marketing firm. He also noticed a tiny giraffe in one of DirecTV's ads and surmised that they're probably launching a campaign with the little star. He also identified some stock photography that was used in the campaign. 

According to Ian, LongIslandPress (Lets call them LIP) then proceeded to rip off his research and "break" the story on DirecTV's about-to-launch marketing campaign without giving him attribution. They posted their blog entry two days ago and have since removed it, but you can still find it on Google's Cache

The way Ian handled the alleged rip was textbook and is an example of what to do when you get plagiarized. I've summarized the steps he took below:
  1. He posted a polite comment on the LIP blog and made sure he captured their original articles text so that he could track changes.
  2. 20 Minutes later he made note that LIP had edited their blog entry and recorded the changes. 
  3. 90 minutes later he noticed another change that actually insulted him suggesting he was claiming credit unfairly. 
  4. He took a screen shot of his comment awaiting moderation on the LIP blog. 
  5. He then wrote a blog entry calling out Long Island Press and including all the above data. He pointed out that he broke the story, provided evidence of the plagiarism and evidence it was his story. The tone of his blog entry was civil and rational. 
  6. Ian then posted his blog entry to Slashdot, a popular tech social media website.
  7. From Slashdot it went viral and appeared on Hacker News among other sites. 
  8. All the while Ian was posting updates to his blog entry with additional research including what he had found in his server logs showing LIP had visited his site. His updates are clearly marked. 
The result was that LIP has taken the article offline and Ian has proven himself as a solid researcher, a source of great blog entries and has a flood of new readers from the controversy. The whole episode cost him nothing but time. This is in my opinion the textbook way for a blogger without a legal team to handle plagiarism. 

I'm not a lawyer so don't take this as gospel, but I'd add the following tips to avoid getting sued for libel:
  • Make sure you only state facts in your blog entry and back them up with hard evidence.
  • Keep the tone civil.
  • Re-read your blog entry and delete all sarcasm and any conjecture that isn't backed up by evidence. 
One final tip: An easy way to find out who is copying your blog entries is to look at referrers for each blog entry (the sites that sent you visitors) because often bloggers will leave in original links to your site when they cut and paste your content. You can also examine your logs for referring URL's that have the text "wp-admin" in the URL because that indicates someone clicked through to your site while they were in their blog's admin interface, probably while writing a blog entry. You can also google phrases that you used in your original blog entry about 24 hours after publishing it to see if anyone else has published those same phrases. 

Happy blogging!

Mark Maunder
Feedjit Founder & CEO.



--
Feedjit respects your privacy. Please unsubscribe here if you would
like to stop receiving these emails or if you have joined a list and
would like to unsubscribe. You can contact us at <support@feedjit.com>.
Our postal address is: 1916 Pike Place, Suite 12365, Seattle, WA, 98101.

Selasa, 22 Maret 2011

Informasi Peluncuran paket baru di jogjahost dgn kapasitas lebih BESAR!

JOGJAHOST Web Hosting

Kepada vera terimakasih telah bergabung di jogjahost.com

Per 17 maret untuk paket layanan hosting kami lakukan update dengan kapasitas penyimpanan lebih besar dan hari ini di susul dengan layanan reseller hosting dengan kapasitas penyimnan serta bandwith jauh lebih besar dari sebelumnya. kunjungi http://www.jogjahost.com/Layanan-Hosting.php untuk melihat paket baru kami

Jika vera ingin menyesuaikan atau ingin upgrade ke kapasitas terbaru ini vera bisa langsung hubungi kami dan tidak di kenakan biaya jika paket hosting lama anda sama dengan harga paket baru kami

dengan pengenalan paket baru ini kami memberikan voucher kupon diskon untuk pembelian hosting di jogjahost berikut beberpa kupon yang bisa anda gunakan

drtsmw236 diskon 40% berlaku untuk paket hosting berlabel unlimited US maupun IIX
drtsmw256 diskon 35% berlaku untuk paket hosting berlabel Profesional US maupun IIX
drtsmw295 diskon 25% berlaku untuk paket hosting berlabel Personal US maupun IIX
dom9389 dapatkan harga domain com / net / org / info / bis hanya Rp79.900 saja
res928 diskon 30% berlaku untuk paket Reseller hosting
Semua kode berlaku sampai dengan 20 April 2011 dan hanya berlaku untuk pembelian baru

untuk cara penggunaan silahkan kunjungi http://www.jogjahost.com/diskon.php

Ok demikian update dari kami, jika ada hal yang kurang jelas jangan sungkan untuk menghubungi kami

Regards,
JogjaHost Support Team
SUPPORT : 0274-8300047
BILLING-MARKETING : 0274-8300048

YM Jogjahostbilling
YM Jogjahost_cs2
YM Jogjahost_cs3
Jalan Nyi Tjondroloekito d/h Monjali Km 3.65 Blunyah Gede No91 Mlati Sleman Yogyakarta 55284 INDONESIA

The Weekly Feed #57: How to limit the impact of negative online reviews

You're finally ranking on page 1 for your key search terms, your list of repeat customers is growing and you are building a trusted brand online. One morning you wake up, wander over to your kitchen iMac and notice through blurry eyes that someone has posted a negative review about your business. What should you do to prepare for this and how can you make sure negative comments don't rank #1 in search results?

That's the subject of this today's Weekly Feed, sponsored by Feedjit Rush. Yesterday we expanded Feedjit Rush ads from two lines to four. You have a lot to say and now you have the space you need to get your message across. We've also included an awesome guide on writing ads that sell with headline examples that work. The price is still an incredibly low $49 for 6 Million impressions. Click here to set up your Feedjit Rush Ad now

Preparing for the inevitable

Once you start growing and attracting the right kind of attention online, it's only a matter of time until a competitor or a disgruntled customer writes something negative about your company online. It can come in many forms: A negative product review on a retail website, a negative service review on a scam checking website or you could even show up as a false positive on McAfee's SiteAdvisor as a dangerous website. 

The best way to prepare for this event is to build a strong positive foundation for your brand's online reputation before the storm arrives. Here are a few proactive steps you can take:
  • Encourage every customer to write a positive review on a relevant review website. There are several sites that allow businesses to post a rebuttal to negative reviews and that include a rebuttal process. I would give these websites a strong preference when choosing where to direct your customers. 
  • Post your company profile to relevant websites. If you're a web startup, make sure you're listed on Techcrunch's Crunchbase. List your business on AboutUs.org. Find any other relevant directories and get listed in them. There are many free options, so don't feel obliged to pay for a listing. 
  • Link to each profile you create for your company, either from your company website or another website with a reasonable search engine ranking. That will ensure Google finds these profiles and ranks them higher than any negative reviews.
  • Create a Twitter account for your company using your company name and link to it from external websites. Then post at least a handful of tweets each week and respond to any @replies you may get. Use Twitter's search engine to find users discussing things relevant to your brand and engage them in conversation by posting @replies to their posts. 
  • Create a company page for your business on Facebook and link to it from an external website. 
Daily reputation management

Google your brand every day to see if any positive or negative reviews are being posted. Use Google's advanced search feature and limit the results to items posted in the last 24 hours. Also use Twitter's search engine to check for negative tweets, although Google will probably pick these up eventually. 

When you see a positive blog comment, tweet, forum post or blog entry make sure you post a response thanking the author and try to encourage a dialog. By doing this you are adding more content to an already positive review that will increase the likelihood of this item ranking higher in search results. Make sure you include your brand name in the positive response to increase keyword density for your brand on that page. If the blogger responds, try to keep the conversation going without coming across as obnoxious or psychotic. 

When you see a negative item posted online, think very carefully about whether you want to respond publicly or privately. When you post a public response you are feeding the SEO machine and will probably cause the item to rank even higher in search results. If the item is already ranking highly in search results, or if there are several posts already from multiple users, your comments will have less influence on the page's ranking and you should be more open to responding.

Posting a response to a negative customer comment or review

I recommend one simple rule when responding to angry customers either privately or publicly: Before I hit the send button I make sure that I'm comfortable with my email or comment appearing on the front page of the New York Times. (I also apply this rule to daily business emails.)

Always assume that if you send a private response to a public comment, the original author will post your reply publicly. 

Always be courteous and professional and you'll begin to notice a strange phenomenon: The angrier a customer is, the more polite they are once you make things right. There's nothing more gratifying than having a customer who started out furious send you a thank you note once you've resolved their issue. 

I recommend a zero tolerance policy toward obscene language. Angry emails and online comments are an unfortunate reality and something you need to get used to, but never respond if the comments contain threats or obscenities.

Dealing with a false positive on a safe-browsing or anti-virus website

All good safe-browsing websites like SiteAdvisor have a process whereby websites who have been listed as unsafe can submit a request for reconsideration. Many sites take months to reconsider or re-crawl your site so if you're unlucky enough to be listed as dangerous, you may be dealing with this issue for months. 

Legal threats don't work. Sites like SiteAdvisor by McAfee get legal threats all day long and unless you're a large company employing one of the top 3 law firms in the country, they won't budge. 

I recommend going through their standard reconsideration process. Then get on the phone and start working your way up the customer service food chain. Call at least every few days for an update.

In the mean time, many safe-browsing sites have room for comments and on some you can register as a company owner and post owner comments. Post comments explaining what has occurred and how you're dealing with the issue. Encourage your customers to post their own positive comments. 

Then wait. The solid foundation you built for your reputation, your list of happy customers and their comments and your own professionalism will get you through a temporary hiccup in your online reputation.

In summary:
  • Start by setting up a solid foundation for your reputation
  • Check the status of your reputation daily or at least several times a week
  • Always respond to positive comments
  • Think carefully about responding to negative comments. Don't feed the machine unless you have to. 
  • Always assume your private or public responses will end up on the NY TImes front page.

Have a great week!

Mark Maunder
Feedjit Founder & CEO



--
Feedjit respects your privacy. Please unsubscribe here if you would
like to stop receiving these emails or if you have joined a list and
would like to unsubscribe. You can contact us at <support@feedjit.com>.
Our postal address is: 1916 Pike Place, Suite 12365, Seattle, WA, 98101.

Rabu, 16 Maret 2011

The Weekly Feed Supplement: Update regarding Feedjit Rush Ad Network Pricing

Dear Weekly Feed Subscriber,

We have a very exciting announcement today. During the last few weeks Feedjit has seen huge growth in the number of impressions we have available for advertisers. As a way of saying thank you we are going to pass on the benefits of that growth directly to you, our advertisers. 

Two weeks ago we announced a Feedjit Rush special that gave you 6 million ad impressions for $49. 

Today we're announcing that due to the huge growth in our available ad inventory we're going to extend this pricing indefinitely. In other words, from now on you'll be able to buy 6 Million ad impressions for only $49 at Feedjit

That makes us the most price competitive Ad Network on the Web.


Thanks for supporting Feedjit and we will continue to work hard to deliver more value for your ad dollars, pounds, yen and euros. Our regular Weekly Feed newsletter with SEO and marketing tips and info will go out later this week.

Mark Maunder
Feedjit Founder & CEO




--
Feedjit respects your privacy. Please unsubscribe here if you would
like to stop receiving these emails or if you have joined a list and
would like to unsubscribe. You can contact us at <support@feedjit.com>.
Our postal address is: 1916 Pike Place, Suite 12365, Seattle, WA, 98101.

Sabtu, 05 Maret 2011

Fasilitas SMS Notifikasi (GRATIS!!)

JOGJAHOST Web Hosting

Yth vera wati (vera wati)

Seperti salah satu misi kami untuk memberikan pelayanan dengan teknologi dan kemudahan terdepan, maka saat ini kami telah menghadirkan fitur baru yaitu fitur notifikasi SMS.

Masa testing selama 3 bulan sudah kami lewati dan saat ini sudah dapat di gunakan secara full untuk semua klient kami

Tujuan dari fitur ini adalah memudahkan Anda untuk mengetahui informasi tentang hosting Anda, misalkan:

  • Informasi tagihan
  • Informasi akun hosting
  • Informasi perubahan password hosting
  • dan sebagainya yang akan terus kami tambahkan

Oleh karena itu mengingat pengisian kolom telepon atau handphone pada profile Anda yang tidak seragam oleh karena itu agar notifikasi ini bekerja untuk Anda silahkan masukkan handphone yang akan menjadi tujuan notifikasi pada member area Anda.

Silahkan ikuti link berikut untuk edit profile notifikasi SMS anda (sebelumnya jangan lupa login terlebih dahulu):

http://member.jogjahost.com/clientarea.php?action=details

Semoga fitur ini akan lebih memudahkan Anda ;)

atau bisa kunjungi http://blog.jogjahost.com/sms-notifikasi-untuk-semua-pelanggan-jogjahost/ untuk cara melakukan update profile

Regards,
JOGJAHOST.COM
Telp (0274) 8300048/YM Jogjahostbilling /Billing dan Administrasi
Telp (0274) 8300047/YM Jogjahost_cs2 / Jogjahost_cs3/ Tehnikal Support